As the nation’s 9-1-1 and critical infrastructure networks begin to evolve from closed systems to IP-based systems, including next-generation 9-1-1 (NG 9-1-1) technology, the potential for new cybersecurity risks could increase.
Both regional and state emergency services IP networks (ESInets) as well as customer premises equipment (CPE) may become attractive targets for hackers, said Jason Jackson, executive director of the Alabama 9-1-1 Board, which recently completed a study of cybersecurity risks to the Alabama Next Generation Emergency Network (ANGEN). Jackson shared some of the state’s lessons learned during a National 911 Program presentation.
The United States is the most hacked country in the world, accounting for about 37 percent of all hacking attempts, said Jackson. Government agencies are targeted more often than individuals, companies or other organizations, with more than one-quarter of hacking attempts directed at government networks.
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